Privacy policy

What we collect

When you submit an enquiry, email or call us we collect your name, business name, email address, phone number and whatever you tell us about your business.

If you buy through this site, payment is processed by Stripe. We receive your name, email and a record of the purchase. We never see or store your card number, it goes directly to Stripe.

If you use the ad spend calculator or the price builder, what you enter stays in your browser. We do not store it.

The call-back form sends your name, number, business type and message to our inbox by email, through our email provider Resend. If it cannot, it opens your own email or messages app with the request filled in instead.

Site analytics: we use PostHog to count how the site is used (pages viewed, buttons and demos used, how far a page is scrolled) and may record anonymised sessions to fix problems. Every typed input is masked in recordings, and no name, phone number or email is sent to analytics. Vercel Speed Insights measures page speed. Neither tracks you across other websites.

What we do not collect

We do not track you across other websites. We do not run advertising pixels on this site. We do not sell, rent or share your contact details with third parties. We do not add you to a mailing list without you asking.

How we use it

To answer your enquiry, quote the work, deliver services you have engaged us for, and invoice them. If you become a client we use your details to run the accounts and campaigns you have asked us to run.

Where an AI chatbot is deployed on your own website as a service we provide, the conversations it handles belong to you. We process them on your behalf to operate the service and do not use them for anything else.

Who we share it with

Only the providers needed to run the service: Stripe for payments, Vercel for hosting and speed measurement, PostHog for site analytics, Resend to deliver website enquiries to our inbox, Supabase for the site's own content, Google and Meta for advertising accounts we manage on your instruction. Each holds data under its own terms.

How long we keep it

Enquiries that do not become work are deleted within twelve months. Client records are kept for seven years to meet Australian tax and record-keeping obligations, then deleted.

Access, correction and complaints

You can ask what we hold about you, ask us to correct it, or ask us to delete it, by emailing info@konquermediaagency.com. We will respond within 30 days.

If you are not satisfied with our response you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.

Contact

Konquer Media Pty Ltd, Hallam VIC 3803, Australia. info@konquermediaagency.com, 0434 826 723.